Hon&Guan’s RESPONSE TO COVID-19
As an international leading Ventilation and fan equipment, Hon&Guan is fully committed to ensuring the health of our employees and our community during the COVID-19 outbreak.
We have taken steps to ensure the health and safety of our employees by strictly implementing a cleaning policy by providing all kinds of disinfecting supplies and working with flexible time schedules and working locations.
However, Hon&Guaners know how important our products are to our customers. Our return-to-work rate was up to 90% by the middle of February and had reached 100% by the beginning of March. We are proud of all Hon&Guaners.
Besides taking responsibility for the health or our employees, Hon&Guan is also supporting our community and our customers by providing over 200,000 facial masks to our communities across the country and all over the world.
Questions you might have:
What is your Shipping Lead Time?
Our warehouse usually ships orders within 1-2 business days and shipping time is usually 2-10 days, depending on the shipping method you choose. Some delays will occur due to COVID-19. If you did not receive your tracking number or your package has been delayed for over 3 business days, please feel free to reach us at firstname.lastname@example.org for more information.
Is my package safe from COVID-19?
Yes, according to the World Health Organization and the Centers for Disease Control and Prevention, The virus cannot stay on a smooth surface for more than 3 days. However, for safety purposes, we recommend that you sanitize the shipping box before you open it. Your safety is our primary concern.